Webinar: Australian Retail Consumer Trends
Industry events & webinars
Join Hayley Wheatley, Senior Manager – Category Insights at Coles as she explores the current and upcoming retail consumer trends.
This webinar aims to help you understand the Australian retail market and give you the tools to understand consumers.
About the speaker: Hayley Wheatley is a Customer Insights leader who has touched the lives of almost every Australian over the past 20 years. Currently Hayley is responsible for leading Category Insights at Coles including overseeing Customer Insights across all Business Units including Fresh Produce. Hayley has degrees in Psychology and Marketing, including a Master of Marketing from Monash University, and has worked in Research, Analytics, Customer Insights, Marketing and People and Culture teams leading Transformation programs. Hayley has a stakeholder-centric approach that leverages her experience across retail, energy, property, FMGC, liquor, travel and entertainment to create customer oriented cultures that drive commercial returns and empower all team members to be Customer Obsessed.
Duration: 45 minutes
Cost: PMA Members: Free
Non-Members: $20 AUD